The digital marketing world is changing fast, and to win in 2026, businesses need to focus on three main areas: traditional search, AI-powered search, and creating a strong brand experience. This guide breaks down six key strategies to help you get ahead.
Key Takeaways
- Topic-First SEO: Move beyond keywords to build content systems around topics, covering them from all angles to satisfy both traditional and AI search engines.
- Search to Conversion Optimization: Ensure every visitor to your website has the best chance to become a lead or customer, especially as traffic sources diversify.
- AI Search Optimization: Actively work to be recommended and cited by AI tools like ChatGPT and Perplexity by building a strong brand, technical foundation, and shareable content.
- Agentic AI Commerce Readiness: Prepare your e-commerce business with structured data, real-time feeds, and trust signals for the rise of AI agents making purchases.
- Branding and Positioning: Clearly define what makes your brand unique and who it serves, as this consistency is vital for AI recommendations and standing out.
- Multi-Channel Experience: Deliver a consistent brand message and experience across all platforms where your audience spends time to increase customer engagement and purchases.
Mastering Traditional Search
Even with the rise of AI, Google remains a giant, handling billions of visits each month and holding over 90% of the search market. People still use Google to find information and, importantly, to buy things. To succeed here, you need to go beyond basic keyword optimization.
Topic-First SEO
Instead of just focusing on individual keywords, think about building comprehensive content systems around entire topics. This approach helps you create deeper content, avoid pages competing against each other, and ensures you cover a subject from all necessary angles. This is something both traditional search engines and AI tools favor.
For example, a client like Golf Course Lawn Store shifted from a keyword-only strategy to a topic-first approach. They identified lawn enthusiasts as their audience and created content systems around topics like general lawn care, specific problem-solving (like weed removal), and detailed guides for advanced users (like the best herbicide for a specific grass type). This strategy led to a significant increase in revenue from organic search.
How to implement Topic-First SEO:
- Group Content by Topics: Organize your content around broader subjects, not just isolated keywords.
- Map Content to Buyer Journey: Create content for different stages, from initial interest to bottom-of-funnel purchase intent.
- Interlink Content: Ensure articles within a topic link to each other to build a cohesive knowledge base.
- Showcase Expertise: Use author bios, videos, and expert quotes to build authority.
- Measure by Topic: Evaluate performance based on topic clusters, not just individual articles.
Search to Conversion Optimization
Getting traffic to your site is only half the battle; you need to turn that traffic into leads or sales. This is especially true now, with traffic spread across various platforms like Google, ChatGPT, and others.
Consider the skincare brand The Ordinary. Their blog initially focused on product launches rather than customer needs. By restructuring their blog around topics like "skincare routines" and "ingredient guides" – areas where their product range and scientific approach shine – they attracted more relevant traffic. They then embedded products within these posts or linked to product pages, significantly boosting revenue from their content section.
Key steps for Search to Conversion:
- Align Content with Brand Strengths: Choose topics that naturally fit your brand and highlight its best features.
- Integrate Products: Embed products or link to relevant product pages within your content.
- Guide Users: For top-of-funnel content, link to guides or tools that help users progress.
- Measure Revenue Impact: Track how your content directly contributes to sales or leads.
Embracing AI Search
AI search is no longer a future concept; it’s here, and it’s growing rapidly. Google is investing heavily in AI features, and platforms like ChatGPT are gaining significant user numbers. Ignoring AI search is a risky move.
AI Search Optimization
To be visible in AI search results, you need a deliberate strategy. This involves more than just traditional SEO. For instance, Hargreaves Lansdown, a major UK financial platform, was invisible in AI search results for a beginner investment query, while a client like ZUGU (iPad cases) consistently appeared.
ZUGU’s success came from ranking well in the underlying searches AI tools use to compile answers. This requires a strong brand position, a solid technical website foundation (like schema markup and fast performance), and content that is worth citing.
Elements of AI Search Optimization:
- Clear Brand Positioning: Define what you’re known for and who you serve.
- Technical SEO: Ensure your website is technically sound and easy for AI to understand.
- Citation-Worthy Content: Provide clear answers, visuals, expert quotes, and first-hand experience.
- Web Mentions: Get your brand mentioned across the web, as AI tools often look at what other sites say about you.
- Consistent Messaging: Maintain a unified brand message across all mentions.
Selling to Agentic AI
AI is moving beyond just finding products to actually making purchases. Agentic AI systems can now handle more of the buying process for customers. For e-commerce businesses, this means preparing your products and website for this new era.
This includes having structured product data, real-time inventory and pricing feeds, detailed descriptions, and trust signals like reviews. New standards like the Agentic Commerce Protocol (ACP) are emerging to power these transactions securely.
E-commerce readiness for Agentic AI:
- Structured Product Data: Use product schema on every page.
- Real-time Feeds: Provide up-to-date inventory and pricing.
- Detailed Descriptions: Include data and clear information about your products.
- Trust Signals: Display reviews and testimonials prominently.
Building a Strong Brand Experience
In the age of AI and digital marketing, every business needs to think and act like a brand, regardless of its industry.
Branding and Positioning
Your brand positioning is key to being recommended by AI tools and standing out in search results. AI systems scour the internet for consistent messages about companies. If your brand has a clear, differentiated proposition (e.g., "highest performing insulation for its thickness"), you’re more likely to be recommended than a generic competitor.
DSLD Mortgage, a US lender, faced a crowded market. By using a "Brand and Positioning Accelerator," they clarified their customer personas, competitor landscape, and unique selling proposition. This clear messaging guided their website redesign and marketing efforts, helping them stand out.
Steps for effective Branding and Positioning:
- Define Customer Personas: Understand your audience’s motivations and pain points.
- Analyze Competitors: See how others are positioning themselves.
- Identify Your Unique Proposition: Determine what makes you different and better.
- Craft Clear Messaging: Develop compelling answers to "Why us?"
- Refresh Visuals: Update logos, color schemes, and other visual elements if needed.
- Establish Tone of Voice: Create a framework for how your brand communicates.
Multi-Channel Experience
Your audience isn’t just in one place. They’re likely across multiple platforms. It’s important to be present where they are, but not just superficially. The goal is to create a connected experience.
Using three or more channels can significantly increase purchase rates. When customers encounter your brand on different platforms – seeing your ads on social media after visiting your website, or receiving an email – they should see a consistent visual style and receive the same core message. This reinforcement builds trust and guides them through the customer journey.
For DSLD Mortgage, this meant integrating Google Ads, Meta Ads, SEO content, AI search optimization, and email marketing. This multi-channel approach, all reinforcing the same brand message, resulted in over 11,000 qualified leads in a year.
Creating a Multi-Channel Strategy:
- Identify Key Channels: Determine where your audience spends their time.
- Ensure Consistency: Maintain a unified brand voice, visuals, and messaging across all platforms.
- Connect Touchpoints: Create a customer journey that flows smoothly between channels.
- Track Performance: Monitor how different channels contribute to overall goals.
By focusing on these three pillars – traditional search, AI search, and brand experience – and implementing these six strategies, you can build a robust digital marketing plan for 2026 and beyond.

Rodney Laws is an ecommerce expert with over a decade of experience helping entrepreneurs build and grow online businesses. He specializes in reviewing ecommerce platforms, optimizing user experience, and guiding brands toward higher conversions. His insights have been published on leading industry sites including UsabilityGeek, G2, Spendesk, and PPC Hero.
As the editor at EcommercePlatforms.io, Rodney combines hands-on knowledge with clear, actionable advice to help business owners choose the right tools and strategies. When he’s not testing the latest software or analyzing trends, he’s sharing practical tips that make complex ecommerce decisions simple.


