The B2B marketing world is changing fast, and staying ahead means adapting your strategies. This isn’t just about reaching companies anymore; it’s about connecting with the people inside them. With new tools like AI shaking things up, understanding your audience and how they research is more important than ever. Let’s explore how to build a B2B marketing plan that actually gets results in 2026.
Understanding Your Audience: Beyond Company Demographics
When creating a B2B marketing strategy, the first step is defining your Ideal Customer Profile (ICP). This goes beyond just the type of companies you’re targeting. You need to understand the specific people within those companies – their roles, their challenges, and what drives their decisions. Remember, B2B buyers are humans, and they make decisions based on their individual needs and pain points.
Key Takeaways
- Focus on People, Not Just Companies: Recognize that individuals within organizations are the decision-makers.
- Consider the Entire Decision Committee: Marketing efforts should acknowledge and address the needs of all stakeholders involved in the buying process.
- Arm Your Internal Advocate: Provide your primary contact with materials to help them persuade other decision-makers.
- AI is a Game Changer: Understand how AI tools are influencing buyer research and adapt your content strategy accordingly.
- Embrace Creativity: Don’t be afraid to make B2B marketing more engaging and even fun.
It’s easy to fall into the trap of only thinking about company size or industry. But if you don’t consider the specific roles, motivations, and pain points of individuals like the CFO, CMO, or even procurement officers, your marketing efforts will likely fall flat. Each person has different priorities – the CFO might focus on cost, while a marketing leader might be concerned with lead generation. Your strategy needs to speak to these varied concerns.
Navigating the Modern B2B Buyer Journey
While your primary contact is key to getting your foot in the door, you can’t ignore other stakeholders. They will likely research your company independently. If your marketing materials or website don’t resonate with them, it can derail the entire sales process. This means your targeting needs to be smart, considering how different individuals might interact with your brand.
Once you have that initial contact, the next step involves nurturing relationships with all relevant stakeholders. This can be achieved through targeted content like webinars specifically designed for certain roles, such as CFOs. The goal isn’t to make your entire website cater to everyone, but to ensure your marketing funnels are specific enough to engage different people at various stages.
Arming the Advocate
A smart approach is to equip your primary contact – the advocate within the client’s company – with the right information. This involves understanding the objections and decision criteria of all involved parties, not just your main point of contact. Your sales team needs to be prepared to provide concise, tailored explanations that appeal to each stakeholder’s specific concerns. For example, a sales team might need to provide a clear, finance-friendly breakdown of costs and ROI for a CFO, even if the initial contact is from the marketing department.
Example: OnePassword
OnePassword, a password management system, excels at this. They recognize their buyers might be a CEO needing to secure data or a dedicated cybersecurity officer. They provide clear comparisons against competitors, detailing costs and features in an easy-to-understand checklist format. This directly addresses the likely question from the finance department: "Is there a cheaper alternative?" By anticipating these questions and providing the advocate with the answers, OnePassword streamlines the internal decision-making process.
The Balance Between Lead Generation and Sales Enablement
B2B marketing is heavily reliant on sales enablement – providing the marketing materials that make the sales team’s job easier. But should marketing resources be solely focused on creating these assets, or should lead generation and brand awareness take priority? The answer is both. Without leads, sales enablement materials have no one to be used on. Conversely, without effective materials, generated leads can’t be effectively converted.
There needs to be a balance. Businesses often learn this balance over time by analyzing why leads are lost and where they drop off in the funnel. Feedback from the sales team is crucial here. They are on the front lines, understanding the internal stakeholders and their needs, which can guide the marketing team in creating the most impactful assets.
Measuring Success in a Complex Landscape
Tracking the effectiveness of B2B marketing can feel overwhelming with so many touchpoints. While it’s important to monitor leading and lagging indicators like impressions, clicks, MQLs (Marketing Qualified Leads), and SQLs (Sales Qualified Leads), don’t get too caught up in the minutiae. Focus on clear objectives, such as the number of qualified leads and the lifetime value of customers.
Attribution is tricky. Instead of solely relying on last-touch reporting, aim to understand which channels and touchpoints buyers interact with. If you were to turn off a specific channel, would it impact your pipeline? Often, the answer is yes, highlighting the interconnectedness of B2B buyer journeys.
The Evolving Role of AI in B2B Marketing
AI tools like ChatGPT are fundamentally changing how decision-makers conduct research. Instead of manually sifting through hundreds of websites, buyers can now use AI to gather information, compare options, and get summaries. This means your online presence needs to be rich with information – product details, case studies, testimonials, and reviews – so that AI tools have enough data to recommend your business.
AI as a Filter: Think of AI as a new filter through which you view all your marketing activities. How will your content perform in AI search? How can you optimize for AI visibility? This includes traditional SEO, but also adapting to "AI search optimization."
Content Strategy Adaptation:
- Be Discoverable: Ensure your business information is readily available online.
- Provide Depth: Offer detailed case studies, testimonials, and feature comparisons.
- Leverage Transcripts: Use video and podcast transcripts to create blog content that AI can index.
- Optimize Titles: Craft video and content titles that AI search tools are likely to find.
While some might worry that AI will lead to buyers only seeing surface-level information like price, the reality is more nuanced. As AI tools become more sophisticated, they can handle more complex queries. Buyers will likely use AI for initial research and comparisons, but they will still visit websites to get a deeper understanding and confirm information. This is where your brand’s presence and detailed content become critical.
The "B2Cification" of B2B Marketing
B2B marketing is increasingly adopting tactics traditionally seen in B2C. This includes more creative and engaging content, and even broader advertising channels.
Creative Approaches:
- User-Generated Content (UGC): Brands like AirOps encourage users to create workflows and share videos, showcasing the tool’s power organically.
- Engaging Video Content: Monday.com uses relatable YouTube ads that highlight common pain points and offer solutions.
- Thought Leadership: Hosting webinars with industry experts and engaging with influencers on platforms like LinkedIn can build trust and attract potential customers.
- Community Building: Participating in relevant LinkedIn groups or online communities can increase visibility and engagement.
Broader Channels:
- TV Advertising: Brands like Salesforce are appearing in mainstream TV ads, recognizing the value of broad visibility, especially when customer lifetime value is high.
- Sponsorships: Formula 1 sponsorship, once dominated by B2C brands, now features many B2B companies. This is often due to the audience demographics aligning with high-earning professionals interested in strategy and engineering.
Finding the Right Tone:
While creativity is encouraged, it’s essential to maintain a tone that aligns with your brand and industry. Being "fun" doesn’t mean being "weird" or unprofessional. For example, a cybersecurity firm might host a YouTube series like "CISOs Making Cocktails," blending interviews with a lighthearted theme. This adds personality without alienating a professional audience. The key is to adapt disruptive ideas to fit your specific market and customer expectations.
Building Your 2026 B2B Marketing Strategy
To create a results-driving B2B marketing strategy for 2026, start with a clear understanding of your Ideal Customer Profile (ICP) – both the companies and the individuals within them. Define your objectives, which likely include revenue, qualified leads, pipeline value, and customer lifetime value.
Consider your marketing channel mix, which may include:
- SEO and organic search
- Paid search (Google Ads)
- LinkedIn Ads and organic presence
- Account-Based Marketing (ABM)
- Email marketing streams
Don’t forget the importance of nurturing existing customers to increase repeat business and contract renewals. Integrate your AI search optimization efforts with your customer service and product teams to ensure a cohesive approach.
Ultimately, B2B marketing in 2026 offers more freedom than ever to experiment. Let data and customer understanding guide your decisions, rather than simply following competitors. Find your unique voice, be confident in your direction, and embrace the opportunity to do something different and engaging.

Rodney Laws is an ecommerce expert with over a decade of experience helping entrepreneurs build and grow online businesses. He specializes in reviewing ecommerce platforms, optimizing user experience, and guiding brands toward higher conversions. His insights have been published on leading industry sites including UsabilityGeek, G2, Spendesk, and PPC Hero.
As the editor at EcommercePlatforms.io, Rodney combines hands-on knowledge with clear, actionable advice to help business owners choose the right tools and strategies. When he’s not testing the latest software or analyzing trends, he’s sharing practical tips that make complex ecommerce decisions simple.


