502 Bad Gateway Error?
Here’s what it means, and how to fix it!
Common Causes of a 502 Bad Gateway Error:
🛠️ A slow or overloaded server | 🔌 Plugin or theme conflicts | 🧱 PHP errors or timeouts
🌐 DNS misconfiguration | ⚙️ Firewall or CDN blocking legitimate requests
🛠️ A slow or overloaded server
🔌 Plugin or theme conflicts
🧱 PHP errors or timeouts
🌐 DNS misconfiguration
⚙️ Firewall or CDN blocking legitimate requests
How to Fix It (If You’re Doing It Yourself):
-
- Refresh the page – Sometimes the error is due to temporary server maintenance or reboot. Just give it a minute and try again.
- Clear your browser cache – There may be a local issue with your browser cache/cookies. Clear those just to rule that out.
- Deactivate plugins – If you can access wp-admin, try disabling some or all plugins to rule out a plugin conflict. Advanced users may know how to login to SFTP and move or rename the plugin folders to force disable them, but that’s not recommended for most users.
- Disable or Bypass CDN/Firewall – If you’re using Cloudflare or a similar Firewall/CDN, try disabling or bypassing it temporarily to rule out that cause.
- Switch to a default theme – It could be your theme is causing issues, so try switching back to a default like Twenty Twenty-Three Theme.
But here’s the catch:
Even if you fix it now, these errors tend to come back unless you solve the root cause. That usually requires digging into error logs, server configs, and testing plugin conflicts. Do you really want to keep bothering with all of that?
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Corporate-level website security plan for websites of all types. Includes WAF Firewall, Malware Scans and Removal, Vulnerability Scans and Patching, Site Acceleration Cache and more…
BASIC UPKEEP SERVICE
$79/mo
$869/year
The Basic UpKeep Service Plan is ideal for your WordPress website if you’re a startup or on a budget. It covers all the Basic Maintenance needs of your site including software and server updates, bug fixes, up-time monitoring, and access to our support team.
PROFESSIONAL UPKEEP SERVICE
UPKEEP + SECURITY
$119/mo
$1309/year
For all established websites we recommend the Professional UpKeep Service Plan which includes all of the Basic UpKeep Service features PLUS the Bedrock Security Service Features. Never worry about your website again.
- Anti-Hacker Firewall
- Daily Malware Scans & Removal
- Vulnerability Scans & Patching
- Site Acceleration – Server-Level Content Caching
- Unlimited Bug-Fixes
- Pro-Active Site & Server Updates
- 24/7 Uptime Monitoring
- Daily Cloud Backups & Quick Restore
- SSL/HTTPS Encryption Implementation
- Customer Support via Phone, Email, & Chat
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- To build your own service plan, contact us.
- Ask us about bulk discounts for multiple websites
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- We also offer WordPress Optimized, and Managed Hosting Plans
Bedrock Security
Security Services
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Anti-Hacker Firewall (WAF)
Our cloud-based firewall detects and blocks any malicious traffic trying to reach your site, including DDoS attacks, Brute Force intrusions, and website malware. This keeps you safe from site infections, and site intrusions.
Anti Hacker Firewall (WAF)
Daily Malware Scans & Removal
We scan your entire site and database daily for malware and virus infections. If any are found, we clean and remove them immediately and repair any damage they may have caused.
Daily Malware Scans & Removal
Vulnerability Scans & Patching
We scan your site software daily for vulnerabilities that can be exploited by malicious bots allowing intrusion. If any are found, they are patched immediately.
Vulnerability Scans & Patching
CDN Site Acceleration – Server-Level Content Caching
Our Content Delivery Network (CDN) accelerates the loading time of your website by compressing and pre-loading your web pages on distributed servers all around the country. Shorter distances equal faster loading times.
CDN Site Acceleration – Server-Level Content Caching
Daily Cloud Backups & Quick Restore
We take daily backups of your entire website and store them in the cloud (Amazon S3). If an unlikely catastrophe should occur that takes down your site, we can quickly restore it from any previous day to ensure minimal users are affected.
Daily Cloud Backups & Quick Restore
SSL/HTTPS Encryption Implementation
We install and renew an SSL certificate on your domain to ensure your user’s data is encrypted from any eavesdroppers. Google gives a 15% boost in search rankings to sites that are encrypted!
SSL/HTTPS Encryption Implementation
Customer Support via Phone & Email
We provide you with a dedicated and responsive support team, who are always happy to answer your questions and solve any issues with your website.
Customer Support via Phone & Email
$59/month
$649/year
Basic Upkeep
Maintenance Services
See what's included
Unlimited Bug-Fixes
If any bugs or glitches appear on your site affecting the display or functionality of your site, we fix them immediately so that your users are not affected. We routinely review and test your site manually for issues.
Unlimited Bug Fixes
Proactive site & server updates
Unlike most “Managed WordPress” hosting providers, we routinely install the new versions of your Plugins, Themes and WordPress software to fix glitches, add new features, and most importantly patch security vulnerabilities found in the code.
Proactive site & server updates
SSL/HTTPS Encryption Implementation
We install and renew an SSL certificate on your domain to ensure your user’s data is encrypted from any eavesdroppers. Google gives a 15% boost in search rankings to sites that are encrypted!
SSL/HTTPS Encryption Implementation
Daily Cloud Backups & Quick Restore
We take daily backups of your entire website and store them in the cloud (Amazon S3). If an unlikely catastrophe should occur that takes down your site, we can quickly restore it from any previous day to ensure minimal users are affected.
Daily Cloud Backups & Quick Restore
24/7 Uptime Monitoring
We monitor your website 24/7 to ensure it’s up and running. If your website goes down for any reason, we take action right away to get it back online.
24/7 Uptime Monitoring
Customer Support via Phone & Email
We provide you with a dedicated and responsive support team, who are always happy to answer your questions and solve any issues with your website.
Customer Support via Phone & Email
$79/month
$869/year
Pro Upkeep
Maintenance & Security
See what's included
Anti-Hacker Firewall (WAF)
Our cloud-based firewall detects and blocks any malicious traffic trying to reach your site, including DDoS attacks, Brute Force intrusions, and website malware. This keeps you safe from site infections, and site intrusions.
Anti Hacker Firewall (WAF)
Daily Malware Scans & Removal
We scan your entire site and database daily for malware and virus infections. If any are found, we clean and remove them immediately and repair any damage they may have caused.
Daily Malware Scans & Removal
Vulnerability Scans & Patching
We scan your site software daily for vulnerabilities that can be exploited by malicious bots allowing intrusion. If any are found, they are patched immediately.
Vulnerability Scans & Patching
CDN Site Acceleration – Server-Level Content Caching
Our Content Delivery Network (CDN) accelerates the loading time of your website by compressing and pre-loading your web pages on distributed servers all around the country. Shorter distances equal faster loading times.
CDN Site Acceleration – Server-Level Content Caching
Daily Cloud Backups & Quick Restore
We take daily backups of your entire website and store them in the cloud (Amazon S3). If an unlikely catastrophe should occur that takes down your site, we can quickly restore it from any previous day to ensure minimal users are affected.
Daily Cloud Backups & Quick Restore
SSL/HTTPS Encryption Implementation
We install and renew an SSL certificate on your domain to ensure your user’s data is encrypted from any eavesdroppers. Google gives a 15% boost in search rankings to sites that are encrypted!
SSL/HTTPS Encryption Implementation
Unlimited Bug-Fixes
If any bugs or glitches appear on your site affecting the display or functionality of your site, we fix them immediately so that your users are not affected. We routinely review and test your site manually for issues.
Unlimited Bug Fixes
Proactive site & server updates
Unlike most “Managed WordPress” hosting providers, we routinely install the new versions of your Plugins, Themes and WordPress software to fix glitches, add new features, and most importantly patch security vulnerabilities found in the code.
Proactive site & server updates
SSL/HTTPS Encryption Implementation
We install and renew an SSL certificate on your domain to ensure your user’s data is encrypted from any eavesdroppers. Google gives a 15% boost in search rankings to sites that are encrypted!
SSL/HTTPS Encryption Implementation
Daily Cloud Backups & Quick Restore
We take daily backups of your entire website and store them in the cloud (Amazon S3). If an unlikely catastrophe should occur that takes down your site, we can quickly restore it from any previous day to ensure minimal users are affected.
Daily Cloud Backups & Quick Restore
24/7 Uptime Monitoring
We monitor your website 24/7 to ensure it’s up and running. If your website goes down for any reason, we take action right away to get it back online.
24/7 Uptime Monitoring
Customer Support via Phone & Email
We provide you with a dedicated and responsive support team, who are always happy to answer your questions and solve any issues with your website.
Customer Support via Phone & Email
$119/month
$1309/year
- Monthly
- Annually
Answers to Common Website Issues from Our Experts
Frequently Asked Questions
How quickly can you fix my issue?
For websites covered by our UpKeep services, our usual response time for urgent issues is one hour or less. In most cases we are able to resolve the issue in that time frame.
If you aren’t yet signed up, then we will first need your web hosting login credentials to troubleshoot, so don’t hesitate, reach out to us now!
Can I hire you to just fix this one issue first?
Yes! We also offer our expert website maintenance and support services a-la-carte. In this case, we bill at our normal hourly rate. We would not exceed a pre-approved time limit/budget we set with you, and there is no minimum time so if an issue only takes 10 minutes to fix, then we only bill you for 10 minutes!
Contact us to ask about our current hourly rates.
How do I fix a bad gateway error (502)?
A bad gateway error happens when a server upstream is acting up. It’s often temporary, but if it keeps happening, it could point to deeper issues with your web hosting provider or plugins causing server resource overages. We can diagnose and fix it fast, just reach out.
What kind of customer support is included in your UpKeep services?
Beyond all the routine maintenance, testing, optimization and security work we handle behind the scenes we are also available to answer any questions you have about how to use your website;
- How do I edit the header nav?
- How do I change the blog sidebar?
- How can I integrate your newsletter sign up form?
- How do I add a podcast to my site?
- Is my site fast enough?
- Can we improve my SEO?
- Anything else you can think of!
Our team of WordPress experts is here for YOU, to help empower you to get the most out of your website!
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